Cooking in the Dark: The Rise and Fall of Ghost Kitchens
Online food delivery is a growing industry worth over $240 billion, serving consumers who appreciate eating their favorite meals from the comfort of their home. Ghost kitchens are one way restaurant entrepreneurs are taking advantage of this growing market. Ghost kitchens operate as takeout and delivery only venues, needing only a fraction of traditional restaurant space to operate. Today there are over 7,000 businesses in the ghost kitchen industry in the United States. This model was embraced by celebrities like Mr. Beast and large restaurant chains, including Chili’s, and was particularly popular during the COVID-19 pandemic. While these kitchens operate in the dark, they are still responsible for complying with food quality and safety rules like traditional restaurants. However, this has proven to be difficult and resulted in closures – and even lawsuits. Ghost kitchens require greater investigation and monitoring from governmental agencies to better meet consumer concerns.