Connectivity has become our way of life. For Apple users, iPhones, MacBooks, iPads, and Apple Watches are interconnected with one touch. For Android enthusiasts, Samsung has developed the ‘SmartThings’ app, enabling users to seamlessly control Smart TVs, monitors, and refrigerators from one device. With the proliferation of ‘Smart Home’ technology, products are being integrated into our everyday lives like no other. Whether it be Google Home products like Google Nest thermostats or the Ring Home Security System – we are able to save energy and protect our most valuable possessions from any device no matter its operating system. Nevertheless, from a B2B standpoint, IoT provides businesses the opportunity understand predictive maintenance of their devices, optimize supply chains, and develop stronger customer relationships.
Therefore, the evidence is clear from industry-to-industry: the benefits of IoT are abundant. But what exactly does IoT entail, and what compliance guidelines are in place to protect consumer use? As the landscape expands and new products enter the market, organizations are tasked with developing innovative compliance solutions for an equally contemporary technology platform.
It is fair to say that privacy is a priority for nearly all companies, but technology organizations in particular. Many have had to adopt and quickly develop robust compliance programs, documentation, reporting, and consumer request systems to comply with global privacy laws or face serious fines and consequences. In the United States alone, nine states (California, Virginia, Connecticut, Colorado, Utah, Iowa, Indiana, Tennessee, and Montana) have signed comprehensive privacy laws into effect with an additional 16 pending in local legislature. Beyond this, individual one-off laws such as the Illinois Biometric Information Privacy Act, signed into effect in 2008, make privacy even more important.