Q. I am trying to batch download an assignment in my course. The option for batch download comes up correctly in the Grade Center and I select the submissions I want to batch download. The screen shows a zip folder is created, but when I click on the link, I get an error. What should I do?
A. The problem is most likely punctuation marks in the assignment name. Blackboard creates filenames using the assignment name, and punctuation often causes problems in filenames.
You should rename this assignment using only alphanumeric characters. The order in which you do this matters: First rename in the content area where the assignment is posted, then rename with the exact same new name in the column for the assignment in the grade center. If you change the name in the grade center first, or vary the name even a little between the two areas in Blackboard, the link between the assignment and the student submissions in the grade center will be broken.