Q. What is the fastest way to get help with Blackboard?
A. The way to get Blackboard help quickly is to contact the IT Help Desk by phone – dial (773) 508 – 4 ITS (773/508-4487) – or email Blackboard@luc.edu. Either way, you will get an email response within 24 working hours.
For the fastest resolution of your issue, make sure you include the Blackboard course ID and instructor’s name in your email or phone call; and, if a specific area of a course is involved, include that as well.