Q. All of my grades for one student are missing – in fact, her whole row of grades and her name is missing. Can you fix this?
A. There are two possible solutions if a student’s name and grades are missing from the grade center:
1. If her name is at the end of the alphabet and has been displaying at the end of the list of students, you can try one of these two solutions:
a. Reverse the alpha order twice in the Last Name column and the last row will show – you can do this by clicking on the yellow triangle in the column header.
b. Change the Grade Center view from the default “Full Grade Center” to “Preview of My Grades.”
2. It may be that you have inadvertently hidden this student in your grade center. Click on Manage > Show/Hide Users in the grade center. If you see the student’s name grayed out, select it by clicking in the box to the left, and click Show Users; then click Submit.