Blackboard Inner Workings

Student wants to resubmit

Instructors are given the option to delete a submitted paper from an assignment.  Doing so will allow the student to make a new submission to that assignment as long as the due date and time has not passed (unless “late submissions” has been allowed in your assignment settings). Simply deleting a paper from an assignment will never delete the paper from the Turnitin database. The student must make a new submission to that same assignment, which will then completely overwrite the previous submission. You can delete a student paper from your assignment inbox by following the steps below:

Sign into your Turnitin Instructor account.
Click on the class name.
Click on “view” for the assignment in question.
Click on the check box to the left of each submission you want to delete.
Click on the “delete” button located toward the top right of the screen.
Confirm you wish to delete the paper(s).

The paper(s) deleted will be removed from your inbox but will remain in the Turnitin database. The student should be able to resubmit to the assignment.”

So you are still left with the solution of contacting Dr. Holz, who will need to write to Turnitin to remove the paper from the database. I am sorry we couldn’t get this resolved some other way.

TA has submitted a student’s paper in TA’s name and there is a 100% self-match when student submits the same paper. Turnitin’s solution:

If the student submits their work and you believe there is an innocent/self match. Instructors do have the ability to exclude the match.

Removing a source from an Originality Report will “recalculate” the similarity index without consideration to the removed source in question. This feature is used for many reasons, but is often used when a paper has been submitted twice or more to Turnitin, and the Originality Report is reporting a high match (eg. 100%) to a previous submission. Removing a source from an Originality Report may provide a more clear similarity index (percentage).

To view your Originality Report and remove a source from within the Document Viewer (Turnitin2) interface using the “Match Overview” method, please do the following:

1. Sign into your account.
2. Click on the class your assignment is in.
3. Click on “view” next to the correct assignment.
4. Click on the Originality Report icon (colored square containing a percentage) for the submission.
5. Hover over the match you want excluded, and click on the “right arrow” that appears (>) to enter “Match Breakdown*” mode.
6. Click the “Exclude Sources” button.
7. Click on the check-boxes next to the sources you want to exclude.
8. Click the red “exclude” button at the bottom of the page.

*Note: Our system uses an advanced algorithm to find the “best” sources that match text within student papers, which we call the “Match Overview” mode in the Originality Report. The “Match Breakdown” mode shows a breakdown of the sources found in the match overview mode. Therefore, “Match Breakdown” reveals any additional sources that overlap the same matching content contained within a selected “Match Overview” source.

To re-include excluded sources:

1. Click on the “View/Edit excluded sources”button to the bottom right of the screen (looks like a circle with a line through it).
2. Click on the check-box next to the source you’d like to re-include (or the “restore all” button).
3. Click the “restore-selected” button.

Students were removed from Fall 2012 courses ~ 3/4/2013.

When an instructor pastes embed code from ignation into VTBE and submits, the video will play. But when the instructor edits the code, Blackboard strips out some of the code and produces error 300 – shows the frame, but won’t play the video.

Known issue:Article #: 000016594

Target Release: Not fixed
Patch Available: No

User is reporting that he is not seeing all the icons in BB. He is also reporting that when he tries create an assignment the cursor is showing but no box shows to input the information.

Using Firefox solved this.

I can play the Engage video logged in as istudent.
Recommended downloading flash and deleting old flash files.
Asked her to clear flash cache.
Disable popup blocker software? No, I could play the video with popup blocker on in IE.

Asked which browser and recommended Firefox. I tried in Firefox and IE the next day and got the same thing she did – blank screen.

Added students to permissions list on the folder in Files area and then was able to play the file in Firefox and IE when logged in as a student.

If this doesn’t resolve it, next ask her to remove old flash copies in separate browsers.

For Articulate lectures: Download the newest version of Flash from http://get.adobe.com/flashplayer/ . Uninstall all previous flash http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html.
Then install a new flash. Be sure to download the version of flash specific for your OS and browser. http://get.adobe.com/flashplayer/ or http://get.adobe.com/flashplayer/otherversions/
For Wimba Voice Presentations: Download the newest version of Java from http://www.java.com/en/download/index.jsp Unistall all versions of Java first before trying to install a new java.

Try turning off VTBE.